Privacy Policy

Ecosym attaches great importance to the protection of personal data. In this Privacy Policy, we explain which personal data we collect, for what purposes, and how we handle such data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).

1. Who we are

Ecosym
Website: https://ecosymcare.com
Email: info@trophax.eu

Ecosym operates as a professional supplier of maintenance solutions and information for oral appliances.

2. Personal data we process

We only process personal data that you voluntarily provide to us, for example when you:

  • contact us via the contact form;
  • send us an email;
  • visit and use our website.

This may include the following data:

  • name;
  • email address;
  • company name;
  • IP address;
  • any other information you voluntarily provide.

3. Purposes of processing

We process personal data exclusively for the following purposes:

  • responding to questions or enquiries;
  • maintaining professional and business-related contact;
  • improving our website and services;
  • complying with legal obligations.

4. Legal basis for processing

Personal data is processed on one or more of the following legal grounds:

  • your consent;
  • the performance of an agreement;
  • our legitimate interests;
  • compliance with a legal obligation.

5. Data retention

Personal data is not retained longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law.

6. Sharing data with third parties

Ecosym does not sell personal data to third parties. Data is only shared with third parties if this is necessary for the execution of our services or to comply with a legal obligation.

7. Cookies and analytics

Ecosym uses functional and analytical cookies to ensure proper website functionality and to gain insight into website performance. Analytical data is processed in anonymised form wherever possible.

8. Security measures

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, or alteration.

9. Your rights

You have the right to:

  • access your personal data;
  • have your data corrected or deleted;
  • object to the processing of your data;
  • withdraw your consent at any time.

Requests can be submitted via: info@ecosymcare.com.

10. Changes to this policy

Ecosym reserves the right to amend this Privacy Policy at any time. The most current version is always available on our website.

11. Contact regarding privacy

If you have questions regarding this Privacy Policy or the processing of personal data, you can contact us via:

Ecosym
Email: info@ecosymcare.com

We will respond to privacy-related enquiries as soon as reasonably possible.